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“If you're on the fence, jump over it—you won’t regret it!”
I always do thorough research before starting any home project, and for years, I’ve considered installing a generator. I’ve discussed the costs and practicality with neighbors, many of whom have had mixed experiences with different companies. After experiencing numerous power outages growing up (and now), where we constantly had to monitor the sump pump to avoid flooding, I knew I didn’t want the same worries as a homeowner. Now that I have a generator, I no longer have to stress about power outages or my sump pump. I have peace of mind knowing my home is protected, especially with the increase in outages.
After speaking with a few companies, I decided to go with CRG for my generator installation. They provide free estimates, and when Royce came out to assess my home, he spent a considerable amount of time explaining the entire process. He walked me through installation options, potential placements, and even gave me a heads-up about a necessary gas meter upgrade. While the quote was a bit higher than I initially expected, a family member had a generator installed by them and was extremely impressed with the install, so much so it made me want to choose them. It was hard for me to pull the trigger but after the install was complete I questioned why I didn’t do it sooner. Let’s be honest—quality doesn’t come cheap! CRG might not be the bargain bin option, but trust me, they’re worth every penny and then some. If you’re hesitating because of the price, don’t! Their work is so good, you’ll feel like you got a steal.
Royce was incredibly patient, answering all my questions and ensuring I was comfortable with every step. My installation date was set (after DTE upgraded my gas meter) and on day one, Justin and Brandon arrived promptly. Both were phenomenal throughout the installation. They were extremely professional, and walked me through every step of the process with patience and clarity. Their attention to detail was impeccable, and the quality of their work was nothing short of amazing. They treated my home with the utmost respect, and their meticulous approach left me feeling confident that I had made the right choice. The installation was flawless, and their dedication truly set a high standard.
From start to finish, the CRG team was respectful, diligent, and truly went above and beyond. It’s rare to find companies today that deliver such outstanding service. I’m thrilled with the final result, and I’m confident I’ll be using CRG for any future electrical needs. Quality workmanship and excellent customer service like this are worth every single penny. If you're on the fence, jump over it—you won’t regret it!